Ecommerce Product Releases: March 15, 2023

Here’s a checklist of product releases and updates for mid-March from corporations that supply companies to on-line retailers. There are updates on drop transport, returns administration, one-click insurance coverage, upsell and cross-sell options, buyer video chats, cost instruments, and synthetic intelligence instruments.

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Ecommerce Product Releases

ShipStation releases Dropship Supervisor. ShipStation, the ecommerce transport platform, has launched Dropship Supervisor to streamline and automate drop-ship order achievement. Key options embody order routing, real-time order standing updates between dropship managers and their distributors, and branded monitoring and customized electronic mail area capabilities to take care of excessive ranges of buyer communication with a seamless expertise. Moreover, dropship managers can invite their distributors to the platform.

ShipStation

Loop launches returns benchmarking app. Loop, a return administration platform, has launched a free returns benchmarking app within the Shopify App Retailer. The app empowers retailers to unlock key return knowledge and routinely evaluate it in opposition to related manufacturers in an easy-to-use dashboard, all to assist enhance post-purchase experiences. As soon as put in, the app routinely pulls retailers’ return knowledge to match to trade benchmarks, together with refund charge, high refunded merchandise, and time to repeat buy.

Wix and Stripe carry Faucet to Pay on iPhone to U.S. retailers. Wix, a platform to create, handle, and develop a web site, has partnered with Stripe to carry Faucet to Pay on iPhone to U.S.-based Wix retailers. Utilizing the Wix Proprietor App and a appropriate iPhone, retailers can settle for and course of contactless funds by Wix with solely an iPhone from contactless credit score or debit playing cards, Apple Pay, and different digital wallets.

AfterShip launches upsell and cross-sell instruments to Shopify retailers. AfterShip, a buyer expertise platform for ecommerce, has introduced the launch of upsell and cross-sell instruments for Shopify storefronts. Powered by synthetic intelligence, AfterShip Personalization gives presents on the product, cart, post-purchase, and checkout pages and is solely obtainable for Shopify Plus retailers. The brand new product helps all Shopify themes, together with personalized variations.

Certain launches Retrace to embed one-click insurance coverage presents. ​​Certain, an insurance coverage know-how supplier, has launched Retrace, enabling on-line retailers to supply prospects one-click insurance coverage and safety. Retrace by Certain features a suite of APIs in order that on-line retailers can embed insurance coverage and safety for numerous use circumstances akin to ecommerce returns, journey insurance coverage, and product guarantee safety at any level within the buy stream.

Retrace

HubSpot introduces AI-powered productiveness instruments. HubSpot has launched two new AI instruments — content material assistant and ChatSpot.ai — to assist its prospects streamline connections with their contacts. Powered by OpenAI, content material assistant and ChatSpot.ai helps advertising and gross sales groups create and share high quality content material in minutes by suggesting weblog titles associated to a services or products, then producing a whole weblog publish define and physique copy for that title in addition to internet pages, gross sales and advertising emails, and data base articles.

F5 companions with Visa to scale back login friction. F5 has partnered with Visa to assist retailers securely scale back buyer login friction. F5 Distributed Cloud Authentication Intelligence makes use of synthetic intelligence and habits analytics to acknowledge returning prospects, eliminating their have to log in with a person identify and password. Retailers may also entry fraud defenses and bot detection to guard the whole commerce journey as an alternative of at checkout solely.

Hyperlink-in-bio platform Koji launches new e book app. Koji, a link-in-bio platform and an app retailer for social media, has launched an up to date e book and audiobook functionality to make it simpler to promote and share any e book, PDF, or audiobook from straight inside a link-in-bio. Prospects can view or obtain their buy immediately, and the app’s built-in reader and participant permits ebooks and audiobooks to be learn or listened to interchangeably.

Kount proclaims new id and funds platform. Kount, the Equifax-owned fraud prevention platform, has launched Kount 360, a brand new id and funds software integrating the whole suite of Kount merchandise inside a single platform, eradicating the necessity to handle a number of interfaces. Kount 360 presents end-to-end safety of the digital shopper journey by offering higher entry to first-party system info, electronic mail insights, cost historical past, and extra.

Kount 360

Voc.ai launches Amazon toolkit powered by ChatGPT. Voc.ai, an AI SaaS firm, has introduced the launch of its first Amazon toolkit, powered by ChatGPT. The brand new product is designed to assist sellers optimize their advertising campaigns through the use of pure language processing and machine studying to establish the fitting key phrases, optimize product descriptions, and craft compelling advertising messages that resonate with their viewers. Voc.ai’s Amazon toolkit is now obtainable for sellers on Chrome internet shops by looking “ChatGPT for Amazon.”

Flippa launches AI software connecting enterprise house owners to potential acquirers. Flippa, a worldwide market to purchase and promote on-line companies, is launching an AI-powered advice engine for matching consumers and sellers. The brand new Flippa recommender engine helps enterprise house owners discover potential acquirers and matches consumers with appropriate listings based mostly on the client’s actions and habits inside the Flippa market. Consumers can click on “Invite to Deal” to be notified of a related deal, matched algorithmically by the Flippa platform.

Vee24 introduces iOS app for one-to-one video chats. Vee24, a facilitator of person-to-person digital experiences, has launched a cellular app. Vee24’s digital platform is powered by high-definition video chat, textual content chat, AI-enabled chatbots, co-browsing, display sharing, on-line appointment setting, and extra. The brand new VeeStudio for Cellular app, obtainable for iOS units, is a light-weight but highly effective model of their desktop video chat utility.

BigCommerce launches BOPIS characteristic. BigCommerce has launched a BOPIS characteristic — purchase on-line pick-up in-store — giving retailers extra choices to offer click-and-collect purchasing. BigCommerce’s BOPIS providing contains new and up to date APIs to create customized experiences. BOPIS is now obtainable as a multi-location stock performance to enterprise retailers.

BigCommerce BOPIS